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    working till now become demo version

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    • K
      kl3m3n @somasundaram.i
      last edited by kl3m3n

      @somasundaram-i Hi!

      I am sorry for the inconvenience.

      Can you please tell me, which GUI-O version do you have?

      Can you try rebooting the device? If this doesn't work, can you clear the Google Play Store app cache? Navigate to Android Settings > Apps > Google Play Store > Clear data > Clear cache.

      Also try re-installing the GUI-O app.

      Can you try GUI-O on another device, using the same account?

      Best regards,
      Kl3m3n

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      • S
        somasundaram.i
        last edited by

        VERSION IS v 1.0.103

        K S 2 Replies Last reply Reply Quote 0
        • K
          kl3m3n @somasundaram.i
          last edited by

          @somasundaram-i
          Do you by any chance know, which version were you using before the upgrade to 1.0.103?

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          • S
            somasundaram.i @somasundaram.i
            last edited by

            @somasundaram-i
            Google Play Store app cache? Navigate to Android Settings > Apps > Google Play Store > Clear data > Clear cache. t
            his worked and i reinstalled the app. now able to get the full version
            thanks a lot

            K S 2 Replies Last reply Reply Quote 0
            • K
              kl3m3n @somasundaram.i
              last edited by

              @somasundaram-i
              I am glad it works. 🙂

              Did you perhaps leave the Beta testing recently as I've mentioned in one of the above posts?

              I would still like to get to the bottom of this. Do you have another account on the same device?

              Best regards,
              Kl3m3n

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              • S
                somasundaram.i @somasundaram.i
                last edited by

                @somasundaram-i
                i dont have another account in this device.
                i came out of beta testing after the problem came. i thought it would solve the problem but joined back the beta testing.
                regards
                soma

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                • S
                  somasundaram.i @somasundaram.i
                  last edited by

                  @somasundaram-i
                  HI Kl3m Iam getting this error of reverting back to demo version from pro version. iam able to clear the app data .. Android Settings > Apps > Google Play Store > Clear data > Clear cache. but my pictures files of images used in the app getting deleted also. my device is also going offline without internet connection.
                  Can it be resolved if i get a license using my hardware id or so.
                  Can i store the image files in different location in the device like download section or so. How to give the path name in the
                  Serial.println(F("|IM UID:im0 X:92 Y:17 W:100 H:100 SHE:1 IP:"plantrun1.gif" PLS:0"));
                  thanks and regards
                  soma

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    kl3m3n @somasundaram.i
                    last edited by

                    @somasundaram-i Hi,

                    you don't need to clear the GUI-O app data, only Google Play Store data.
                    But still, this is a strange behavior.

                    Can you please tell me:

                    • Which Android version do you have?
                    • What is your Android device?
                    • Which Play Store version do you have?
                    • Are you using your device offline?
                    • GUI-O just reverts to DEMO once you start it up (randomly)?

                    Google Play Store should cache the purchase data - I think none of the users reported any errors regarding this. But now I am thinking about implementing offline (in-app) caching of purchase state.

                    Just waiting for your details, so that I can see if there is something else wrong with this.

                    Thanks.
                    Best regards,
                    Kl3m3n

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                    • S
                      somasundaram.i
                      last edited by

                      Hi Kl3m3n,

                      Sorry for the delayed response.

                      I’ve noticed that when my car head-up Android system goes offline or when the RTC time resets, the GUI-O system reverts to the demo version. Once I reboot and set the RTC clock correctly, it works fine again.

                      It would be very helpful if you could implement offline (in-app) caching of the purchase state, as this might prevent the issue in such cases.

                      I hope this information helps you in identifying and resolving the problem.

                      Regards,
                      Soma

                      K 2 Replies Last reply Reply Quote 0
                      • K
                        kl3m3n @somasundaram.i
                        last edited by kl3m3n

                        @somasundaram-i Ok, thanks.

                        I have implemented local purchases caching (supported for Android 6 and above). The data is encrypted and persists through upgrades, but not re-installing the app.

                        I need to test this a bit more and then I will release the update.

                        Can you tell me if there is any notification (toast) message when GUI-O reverts back to DEMO version? Or just displays "Demo version" on the home screen?

                        Best regards,
                        Kl3m3n

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                        • K
                          kl3m3n @somasundaram.i
                          last edited by

                          @somasundaram-i Please try version 1.0.104, when it becomes available (you need to be in a beta tester program).

                          I would appreciate some feedback, when you test it.

                          Best regards,
                          Kl3m3n

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